Keeping the Initiative – Leading the Way
Manage your System
Easy, easy, easy. We have a system that makes sense. OrderCounter.com’s Restaurant Point of Service can Generate Coupons, Edit Menus, Edit Pricing, Edit individual Employee Access, Schedule Shifts, Track Hours, View Reports, Smart Mapping (determines whether a customer address is inside or outside your delivery area), Delivery Routing, Track Customers for Targeted Advertising, Use the Internet Back Office from Anywhere, Accept Orders Online, Restaurant Inventory Tracking, and More.
Training
Introduce your POS system to each new employee online at their leisure. OrderCounter.com leads the field in offering free online tutorials for our clients to allow future employees or managers to familiarize themselves with the system before their first day of work. Our online tutorials and intuitive design will kiss goodbye wasted and ineffective time training.
Internet Ordering
Data Mining
Coupon Generator
Employee Management
Inventory Management
Internet Back-Office
Internet Ordering
You need to be where your customers are, when they’re ready... your restaurant’s Order Counter in every home, business and dorm - Your restaurant - everywhere!
+ Fast and Easy
From the customer’s perspective, this is the point! They deserve the convenience of paying online and the pleasure of not dealing with people on the phone.
+ The System
Attract more diners to put your unused kitchen capacity to work. It’s like opening additional restaurants without additional management, staff, lease payments, kitchen equipment, utilities, advertising, insurance, etc. Using your paid-for overhead to send more orders out of the same kitchen serving your traditional customers, you’re just paying food cost.
+ Our Idea
Is not to eliminate human contact - but to enhance it, increase established customer frequency, and add new customers. Make the moment your employee hands the customer their food memorable, pleasant, sincere and warm. You can’t improve on customer impressions like these in any length of time. Do this and keep your Virtual Restaurant jammin’.
+ Zero Cost Customer Contact
Automatically send a welcome letter to new customers. Advertise special events and promos. Stay in touch with your customer base. For more features, use in conjunction with The Coupon Generator and The Data Mine.
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Data Mining
+ Customer Data
Serves-up the factual data on your customer base, who they are, what they order, when they order, where they live. For instance, search for customers who haven’t ordered in 90-120 days, then use the Coupon Generator to send them an incentive to be your customer again. Or send a discount coupon to your very best customers at Christmas. Don’t forget your customers and they won’t forget you.
+ Employee Data
Employee Data allows the tracking of every step an employee takes. Information logged includes: schedules, hours, pay rates, comps, refunds, purchases, transactions, failure to follow schedule, shorts, overages, and more. The system also stores employee information such as name, address, phone, license expirations, insurance expiration, and notes. Notes are used to track events that take place with an employee. These could include disputes, rewards, times when employee exceeds expectations, ect.
+ Transaction Data
Transaction data can be returned in any way or form that you need it shown. The system stores every transactions date, time, items, amt per item, tax per item, totals, employee that took order, any manager overrides for order, comps, item removals, refunds, specials, coupons, type of order, location of order, station of order, and even the customer.
+ Inventory Data
Inventory Data can be found under Inventory management (Click Here)
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Coupon Generator
If you want to boost a big event, make it bigger - or pull-in sales during your off-season, send coupons. With the Coupon Generator you can make as many as you want inside parameters you choose (i.e., 4 PM to 7 PM only, buy-one-get-one, combo-meal specials, Memorial Day Only, you get the point) and send them at Zero Cost.
+ How to use
New coupons can easily be created from the back office. Our generator can create just about any type of coupon that you want. The interface allows you to create a condition, and designate what will be received upon the completion of that condition. For in store orders adding a coupon is as easy as pushing a button, manager approval may be required. Online, customers must use a Coupon Code which is created when you make the coupon. As with our entire system, you do not have to log into two separate locations to make changes to you internet ordering. Changes that you make to your POS can be updated to the internet immediately after the change is made.
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Employee Management
Save time by letting your computer do all the work. One of the most time consuming jobs in a restaurant is managing the employee staff. Let the POS do scheduling, or remind you when staff are running late. Have the system inform you when someone is on the clock that shouldn’t be. View costs of labor vs. revenue to insure that you’re keeping the proper amount of staff. Soon our system will update employee hours to the net so that your employees can log in a view their hours. OrderCounter.com’s automated employee management can free your time to focus running your business.
+ Create employee Files
Store Name, Address, Contact Numbers, Date of Hire, Date of Termination, Drivers License Exp., Insurance Exp., Notes.
+ Driver Qualification
This function reminds you to check drivers insurance or drivers license when it is due to expire. Using this function eliminates concerns of your drivers not maintaining their insurance or license
+ Scheduling
Allow employees to designate specific availability in their file. OrderCounter.com Software will automatically generate a schedule based on the availability entered, re-arrange shifts easily after a schedule has been generated, hard-code schedules, so that specific employees always work the same days and hours and allow employees to clock in when not on schedule with manager permission.
+ Employee Hours
Accurately monitor and control employee hours. OrderCounter.com Employee Management controls access to terminals and ability to clock in/out based on when employees are scheduled. Application also notifies management of failures to meet schedule.
+ Reporting
Employees can be set for different pay rates based on the job they are performing. A report can be generated for hourly pay per employee or information can be exported to QuickBooks for payroll purposes. Other reports include: Tardy Report, overtime report, sales report, tips report, over/under report, comp/refund report.
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Inventory Management
+ Receipts
Input a detailed description of each item on the menu for example: 1oz carrot, 4oz butter, 1kg parsley, 16oz steak, 1 cup. Each time one of these is sold it will have the items listed deducted from inventory. When options are added such as “extra gravy” it can be set to deduct the appropriate amount of gravy from inventory.
+ Reporting Estimated Inventory
The estimated inventory report can be printed whenever physical inventory is scheduled, this report can also be divided into different sections of the restaurant such as canned goods, cooler, or freezer. The report displays the actual inventory last time the inventory was physically checked, any additions/subtractions, the sales reduction, and the new estimated inventory. When the sheet is printed there is a blank for the new inventory to be written. After the sheets are filled out they can be entered into the computer system and it will show the amount over/under your restaurant was and it will also show a profit/loss based on current market value of the inventory.
+ Reports
Inventory Value (based on current market value) - Inventory Sales Report (this report can show the total inventory purchased within a given date range/ report will show quantity purchased and total amount paid for inventory.
+ Waste Report
This report is one that helps restaurants determine which menu items are most and lease profitable based on the supplies used and the value vs. % of the inventory used
+ Use Report
This report will show a list of all menu items using a given inventory item
+ Substitute Report
Report will show a list of all items and their substitutes.
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Internet Back-Office
Use the internet back-office to run your restaurant from anywhere. This function allows you to see up to the minute figures in every aspect of your restaurant. You can make menu changes, add employees, print reports, and anything else from the comfort of your own home or from anywhere with an internet connection. Proper encryption is the key to permitting this access and we take every measure to secure your information for your eyes only.
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